Support & Policies
Refund policy
ALL PIECES ARE MADE-TO-ORDER PRODUCTS. THEREFORE ALL SALES ARE FINAL HOWEVER YOU CAN CONTACT US VIA EMAIL TO EXCHANGE OR SIZE SWAP ANY PIECE.
Privacy policy
ALL ORDERS AND SHIPPING DETAILS ARE COLLECTED BY SHOPIFY AND PAYMENTS WITH ANY DEBIT/CREDIT CARD WILL BE PROCESSED THROUGH FASTERPAY PAYMENT PROCESSING. OTHER PAYMENTS CAN BE PROCESSED THROUGH PAYPAL, KLARNA, AFTERPAY, AFFIRM, SEZZLE ETC.
Terms of service
BEFORE ORDERING YOU MUST UNDERSTAND THAT ALL ORDERS REQUIRE 6-8 WEEKS OF PROCESSING BEFORE THEY ARE SHIPPED. EACH PIECE IS HANDCRAFTED AND HIGH QUALITY IS NOT ACHIEVED IN A DAY. PLEASE ALLOW FOR THIS TIME PERIOD OF PROCESSING & SHIPPING TO BE ACCOUNTED FOR BEFORE TAKING ACTION OR CONTACTING US.
Shipping policy
ALL PRODUCTS ARE SHIPPED BY THE OWNER OF ASCENSION ARTS PRODUCTS SHIPPED WITHIN THE UNITED STATES ARE SHIPPED THROUGH USPS AND TAKE 2-3 DAYS. ALL PRODUCTS OUTSIDE OF THE UNITED STATES ARE SHIPPED THROUGH UPS AND MAY TAKE LONGER TO ARRIVE USUALLY 1-2 WEEKS